Shipping policy
**Shipping Policy**
Thank you for shopping at Quanta Home. We are committed to delivering your home pieces to you in a timely and secure manner.
Order Processing
Orders are typically processed and prepared for shipment from our specialist partner warehouse within 3-5 business days. This does not include weekends or holidays.
Please note: During busy periods, dispatch times may occasionally extend up to 7 business days as we ensure every item is quality checked before leaving the warehouse.
For some larger or more delicate items requiring a special two-man delivery service, the processing and dispatch time may be longer, potentially taking up to 2 weeks before shipment.
Shipping Costs & Delivery Times
We are pleased to offer FREE standard delivery on all orders over £50 to most of the UK Mainland.
For orders under £50, a standard delivery charge of £4.99 will be applied at checkout.
Estimated delivery times are typically 2 - 4 business days from the point of dispatch.
Please note that deliveries to the following regions are subject to a non-refundable £10 shipping surcharge, which is applied regardless of the order value due to higher costs from our courier partners.
- Northern Ireland
- Scottish Highlands & Islands
- Isle of Man
- Isle of Wight
Important Delivery Restrictions
Unfortunately, our specialist two-man delivery service for very large furniture items is currently unavailable in Northern Ireland. We can only deliver standard-sized items to this region. If an order is placed for a large item to a Northern Ireland address, we will have to cancel and refund that item. We sincerely apologise for any inconvenience this may cause.
Shipping Confirmation and Order Tracking
Once your order has been processed and shipped, you will receive a shipping confirmation email. This email will include a tracking number and a link to track your order's journey where available.
Important Considerations:
- We are unable to ship to PO Boxes.
- Deliveries are typically made during business hours, Monday to Friday.
- A signature may be required upon delivery for some items.
If you have any questions about delivery to your address, please do not hesitate to contact us at info@quantahome.co.uk before placing your order.